First, You Cut a Hole in the Box....

For a shortened version of this "situation" read "Mail time blues" posted by AV earlier today (and unbeknownst to me!)


Let's play a little game of "Hypothetically Speaking"

Situation 1:
So, hypothetically, you receive a fairly large box from UPS. The box is from Dell and you haven't ordered anything from there. You look at the box and notice the name on the label is not your own. Next, you look at the address. It is also not your own.

Situation 2:
Again, hypothetically speaking, you receive a fairly large box from UPS. The box is from a store called "Chaparrell Racing" and you haven't ordered anything from there. You look at the box and notice the name on the label is not your own. The address is where you are currently living but you only just moved in a few days ago and you know it was rented to someone else prior to you.

SO. What do you do in each of these situations?

A. Call the company that sent it.
B. Call UPS
C. Leave the box outside and assume UPS will come back and take care of it.

If you answered with either of these three options, you are clearly NOT the people who have been receiving our packages.

However, if you answered with option D: OPEN THE MOTHER F-CKING BOX, WOOOOO!! We need to have a little chat.


Let's check back in on Situation 1.

Last year, AV ordered a netbook from Dell. They sent it UPS and the package required a signature. The UPS driver was confused and dropped the package off at a house on a different street with the same house number as us. Honest mistake.

But what about the SIGNATURE part?? Every time I've gotten a package that I have to sign for the delivery guy goes "Are you (name on box)?" or just simply "(name on box)?" I either respond with, "Yeah", "No, but he lives here", or "Um, no....?" The guy then either lets me sign the sheet or he goes away and takes the box with him.

So obviously the delivery guy either went "Sign here" and the recipient went "Okie dokie" or didn't actually get anything signed. Still fairly honest mistake, this can be fixed.

BUT.

When the delivery guy finally figured out the mistake and went back for the package, it HAD ALREADY BEEN OPENED. Remember options A through C? Clearly whoever took the box didn't either.

So we ended up receiving an expensive piece of electronic equipment that had ALREADY BEEN OPENED and TAKEN COMPLETELY OUT OF THE BOX.

Um, thanks but NO. When I order something for THAT MUCH MONEY it should be in the original packaging and it should come to MY house.

Then AV had to call Dell and we got a new computer sent to us, because, duh, "Do not accept package if opened or damaged".


Now on to Situation 2.

Months ago AV ordered some safety equipment from a racing company so we could ride dirt bikes. One of the items was back ordered and was supposed to be sent separately. That's fine. Months and months and MONTHS passed. The company finally called AV and asked if it was cool if they substituted a more expensive piece of equipment for the one he had originally ordered, um heck yes! While on this call, AV also told the company that we had moved and that they needed to ship the box to our NEW address, which he then provided.

Our lease ended and we were 100% moved out. While fighting for our full security deposit from the landlord via email, she mentioned that we had received a box at the house. Where we no longer lived. Which AV had specifically told the company NOT to send anything to. AV asked for the box and the landlord responded with "Last I saw it, it was in the garage on the freezer".

Um, WHAT?

So, the landlord KNEW that WE received a box but didn't bother to hold it for us? She just left it for the new tenants to keep? WTH?

And thus began a ridiculous situation.

AV called the company and told them we hadn't received our package. They said they had sent it, call UPS. Called UPS they said it had been delivered to the address provided by the company. Called the company again, told them it was delivered to the wrong location, they told him to call UPS back, and tell them that we never got the box, AV said no. Called company again, told the same thing (FYI what they were asking us to do is called FRAUD). Called a THIRD time and the company said they would take care of it, "do you still want this item?" Um YES? WE PAID FOR IT ALREADY???

The other day AV got a call from UPS. "We have recovered the package." Pause. "But it's been opened".

WHAT THE HELL???

So, did the landlord just go, "Yeah that package is for the previous tenants but I'm pissed at them, so have at it!"??

WHY DO PEOPLE KEEP OPENING OUR MAIL???

Stop touching my stuff!!! LEAVE MY MAIL ALOOOONEEE!!!

Come ON people! Use options A, B, or C. Option D is called "being an a**hole"

I am NOT happy. In fact, I am currently wearing my Angry Pants, that's how NOT happy I am.

Cheers,
Red